Intelligent patient access powered by patient and provider data
A patient’s ability to find and access care is the first step in defining a good patient experience. Whether they are searching online, calling into a contact center or a provider’s office to find and book care, patients are searching for fast and simple access. In the same way, administrative staff working either in a front office of a physician group, or as a scheduler within a contact center, are requiring better workflow efficiency through scheduling automation, digital communication, and less manual intervention with a software solution for patient engagement.
Trusted by leading healthcare organizations of all sizes and complexity
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With the average new patient call taking about 6-8 minutes for registration; having self-scheduling is a no brainer with improved efficiency and streamlining workflows.
- Joseph Mathew, Practice Administrator
Relatient helps us streamline our process with pre-appointment online registration that makes patient data easily accessible to physicians and staff.
- Dana Etheredge, Applications & Integrations Project Manager
Maybe best of all, we've reduced our no-show rate to less than one percent which keeps all of One Pediatrics' physicians working on the important medical tasks they've been trained for at maximum efficiency.
- Kellie Doligale, Care Coordinator
Dash pushes to the scheduler only those time slots where the rules for a given provider's template are met.
- Kevin Deter, Chief Executive Officer
We wanted our access experience to be more mobile. What we were finding is only 30-40% of our patients were using the patient portal. We worked with Relatient to help drive that engagement with that 60% of patients not using the portal.
- Steve Davis, Vice President of Operations
Intelligent Scheduling
Boost scheduling accuracy by matching patients with the right providers through a rules-based, guided experience.
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Seamless Messaging
Deliver better access and support with real-time chat, allowing patients to get answers and assistance quickly.
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Targeted Engagement
Personalize messaging, expedite reminders, communicate efficiently across multiple channels for a better patient experience.
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Simplified Intake
Eliminate paperwork and streamline the check-in process, reducing headaches for both patients and staff.
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