Every year, healthcare organizations lose out on revenue due to the inefficiencies associated with scheduling, such as:

• Complex training and staff turnover ¬
• Unique physician preferences and inappropriate provider referrals
• Unbalanced scheduling across providers
• Lack of effective metrics around utilization
• Labor costs and decreased staffing bandwidth

See how a guided, rules-based scheduling process can quickly get patients matched to the right provider, at the right time, at the right location.

Provider groups of all sizes share a common challenge: how to meet increasing consumer demand with rising complexity amid administrative staffing shortages. Our research identified three primary characteristics of patient scheduling and engagement that are critical to provide a high-quality healthcare consumer experience.

While it seems like a basic first step in patient care, the complex and intricate appointment scheduling process is often one of the biggest pain points for both the patient and the provider organization. With the growing consumer demand for digital access and provider focus to reduce manual workflows and optimize labor costs, the healthcare industry must find a balance between a consumer-focused and provider-friendly scheduling processes.

Download our infographic to learn ways to shift your patient scheduling process from chaotic to streamlined.