Specialty Groups and Practices
Reduce manual tasks and complexity with intelligent scheduling, digital patient intake and integrated communications.
Rules-based scheduling, intake, and
communications at scale
Physician groups of all sizes have different levels of complexity when it comes to provider scheduling rules and preferences. Whether it’s very specified rules for orthopedic surgeons, or broader rules for a new physician starting, finding a rules-based scheduling solution that ensures scheduling accuracy in a complex environment is critical.
As patients are expecting more from their healthcare providers than ever before, physician groups are leveraging digital-first solutions to remain competitive and drive efficiency. Dash® by Relatient takes a comprehensive approach to digital patient access through online self-scheduling, inbound chat, personalized communications, simplified registration, and payments – all without staff intervention.
“
Across all of our practices, Dash’s smart capabilities have improved scheduling for providers with different preferences, rules and reduced scheduling errors. It’s also helped with cross coverage when one group is short staffed.
– Adrienne Sandland, Director of Patient Access
Improve the patient experience while automating the work
Improve accuracy with rules-based
scheduling
Contact center scheduling enables staff to optimize schedule capacity and match patients to the right provider, at the right time.
Schedule more appointments without phone
calls
Online self-scheduling advances consumer engagement and enables patients to schedule their own care, referrals and more with rules-based appointment booking, available 24/7.
Proactively engage patients to drive
appointments
Automate patient outreach with HIPAA compliant timely communications, reminders, and calls to action.
Automate patient intake to reduce manual
tasks
Digital intake helps accelerate the registration process with configurable digital forms, which reduces bottlenecks and accelerates patient throughput to stay on schedule.
See How Relatient Can Help Specialty Groups & Practices Improve Patient Scheduling and Communication.
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Intelligent Scheduling
Boost scheduling accuracy by matching patients with the right providers through a rules-based, guided experience.
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Seamless Messaging
Deliver better access and support with real-time chat, allowing patients to get answers and assistance quickly.
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Targeted Engagement
Personalize messaging, expedite reminders, communicate efficiently across multiple channels for a better patient experience.
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Simplified Intake
Eliminate paperwork and streamline the check-in process, reducing headaches for both patients and staff.
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