Personalized Communications

Elevate patient engagement with targeted outreach that goes beyond reminders – reducing no-shows and boosting satisfaction.
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Deliver a Patient-Centered Approach to
Communication and Engagement

Patients expect seamless care management, and Dash® delivers with personalized, timely messages for scheduling, reminders, and follow-ups – keeping them informed and engaged throughout their journey.

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Automated Appointment Management

Simplify appointment coordination with tools that keep patients informed, reduce no-shows, and support continuity of care.

  • Automatic reminders sent through text, email, or voice, tailored to patient preference ensure patients stay on track and improve attendance.
  • Keep patients engaged in their care with recalls that prompt them to reschedule missed appointments or book follow-ups.
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Proactive Communication Tools

Enhance patient outreach with timely, personalized messages that keep patients informed and engaged.

  • Leverage broadcast messaging to help share instant updates to patients and staff.
  • Promote wellness and preventive care through targeted health campaigns.
  • Use surveys to gather feedback and improve patient satisfaction.
  • Inform patients about balances and payment options with payment notifications.
Dive Deeper Into Mobile Payments

Two-Way Communication Channels

Foster meaningful, HIPAA-compliant interactions with patients through flexible communication options that make it easy to stay connected.

  • Enable seamless back-and-forth with secure messaging for quick questions or updates.
  • Offer real-time support and engagement through HIPAA-compliant chat, providing immediate answers to patient inquiries.
  • Provide a convenient online chat link to guide patients to additional resources or assistance.
Learn More About Patient Chat Software
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“

We’ve seen a noticeable difference in how efficiently we communicate with patients. The automated reminders have significantly reduced the number of phone calls our team gets daily, and we’ve also seen a 60% increase in appointment response rates.

– Heidi Jungwirth, Patient Services Manager
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Enhance Patient Engagement with Advanced Communication Features

Keep patients on track and reduce no-shows with timely notifications about upcoming appointments.

Encourage patients to reschedule missed appointments or book follow-ups, ensuring continuity of care.

Effortlessly share important updates or announcements with groups of patients to keep them informed.

Promote wellness and preventive care with targeted outreach tailored to patient needs.

Gather valuable patient feedback to improve care experiences and satisfaction.

Enable secure, two-way communication for quick questions and updates, fostering stronger patient outcomes.

Provide real-time support with HIPAA-compliant chat for immediate answers to patient inquiries.

Improve collections and patient satisfaction by notifying patients about balances and payment options.

See How Personalized Communications Can Help You Improve Patient Scheduling and Engagement

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Intelligent Scheduling

Boost scheduling accuracy by matching patients with the right providers through a rules-based, guided experience.
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Seamless Messaging

Deliver better access and support with real-time chat, allowing patients to get answers and assistance quickly.
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Targeted Engagement

Personalize messaging, expedite reminders, communicate efficiently across multiple channels for a better patient experience.
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Simplified Intake

Eliminate paperwork and streamline the check-in process, reducing headaches for both patients and staff.
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