Intelligent Scheduling

Streamline contact center scheduling and empower patients with self-scheduling to improve accuracy and optimize provider schedules.
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Enhance Patient Access with Patient Scheduling Software

Dash® simplifies patient appointment scheduling with a HIPAA-compliant, HITRUST and SOC 2® certified solution designed with the highest compliance standards. Built on a rules-based model tailored to provider preferences, it boosts scheduling accuracy, keeps schedules full, and drives revenue growth.

See Dash® in Action

Contact Center Scheduling

Designed for schedulers, this solution reduces errors, eliminates manual workflows, and optimizes capacity with streamlined scheduling and agentic AI.

  • Leverage a rules-based engine to help schedulers match patients with the right provider based on location, visit reason, appointment type, and more.
  • Centralize provider availability across locations to coordinate care efficiently.
  • Track performance and refine scheduling with data-driven reports.
Transform Your Contact Center Scheduling
Contact-Center-Scheduling software for healthcare
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Patient Self-Scheduling

Reduce administrative burden and improve patient acquisition by offering the convenience of 24/7 online scheduling access.

  • Allow patients to book appointments online anytime, improving accessibility.
  • Integrate seamlessly with your PM and EHR for real-time scheduling updates.
  • Be confident that scheduling adheres to provider-specific preferences for accuracy and efficiency.
Discover Self-Scheduling

Appointment Management

Simplify appointment management and improve operational efficiency with patient-friendly and flexible solutions.

  • Empower patients to confirm, reschedule, or cancel appointments via SMS, email, or phone.
  • Communicate key scheduling information, to ensure appointment follow-through.
  • Ensure compliance with opt-out capabilities while staying connected.
Explore Proactive Patient Communication
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Real-time integration and modification allow us to get appointments scheduled in Dash® and have them almost immediately appear in athena; and any changes we make to our scheduling rules happen in real-time and flow in a bi-directional way.

– Grace Riepe, VP of Business Operations
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Simplify Complex Scheduling with Intelligent Features

Automatically fill cancelled slots, ensuring every available appointment is used.

Simplify back-to-back appointments, for smoother, accurate patient flow.

Allow patients to schedule a series of recurring appointments in one go, making ongoing care management easier.

Automate scheduling for referred appointments, freeing up staff, and avoiding patient leakage.

Ensure accurate, real-time eligibility verification to save time and avoid billing issues.

Keep patients coming back with automated recall reminders for follow-ups and routine care.

See How Intelligent Scheduling Can Help You Improve Patient Scheduling and Communication

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Intelligent Scheduling

Boost scheduling accuracy by matching patients with the right providers through a rules-based, guided experience.
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Seamless Messaging

Deliver better access and support with real-time chat, allowing patients to get answers and assistance quickly.
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Targeted Engagement

Personalize messaging, expedite reminders, communicate efficiently across multiple channels for a better patient experience.
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Simplified Intake

Eliminate paperwork and streamline the check-in process, reducing headaches for both patients and staff.
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