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AI-Enabled Online Chat

Integrate patient chat software into your website for seamless, real-time communication, using AI-assisted live chat to resolve common patient queries and improve satisfaction.

two chat bubbles icon
guided chat icon
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Inbound
Messaging 

Virtual
Agents

Appointment
Management 

two chat bubbles icon

Inbound
Messaging

guided chat icon

Virtual
Agents

registration icon_dark green

Appointment
Management 

Enhance Patient Communication Through HIPAA-Compliant Online Chat

Dash® simplifies patient communication with 2-way, HIPAA-compliant chat, making it easier to handle common patient inquiries, while freeing your staff to tackle higher-value tasks.

See Dash in Action

Inbound Messaging (Live Chat)

Reduce call volumes with HIPAA-compliant live chat, designed for seamless handoffs between AI agents and live staff.

  • Scale productivity, not headcount, with AI-powered chat that handles patient inquiries and easily hands off to live staff when needed.
  • Boost call deflection to reduce phone triage and speed up responses.
  • Secure, direct messaging keeps patients connected with providers, improving engagement and satisfaction.
Dash is a patient chat app that integrates into any website and answers common questions to free up your staff.
Dash Two Way Chat Dashboard graphic

Virtual Agents

Automate routine patient interactions and reduce workload for staff with conversational, AI-powered virtual agents.

  • Handle common inquiries like appointment scheduling, prescription refills, and more.
  • Provide 24/7 support for patients.
  • Free up staff by automating repetitive tasks and reducing manual data entry.
Discover Open Scheduling APIs

Appointment Management

Simplify booking, cancellations, and rescheduling with an automated, self-service solution integrated with Dash Schedule’s intelligent rules for accuracy and consistency.

  • Allow patients to manage their own appointments without staff intervention.
  • Improve accuracy with built-in intelligent scheduling rules.
  • Boost patient acquisition by offering a convenient, 24/7 self-service option.
Explore Intelligent Scheduling
Dash Engage Secure Text Messaging graphic

Simplify Patient Communication with AI-Assisted Chat Features

patient scheduling software icon Enable quick, real-time communication between staff for faster patient inquiry resolution and better care coordination.
waitlist management icon Easily review and export patient-provider chat histories to ensure compliance and transparency.
patient broadcast messaging Automatically direct patient inquiries to the appropriate team for faster response times.
referral tasking software Add a user-friendly chat widget to your website, enabling patients to easily manage appointments independently.
insurance eligibility verification Automate routine inquiries like scheduling and prescription refills with AI-driven responses, reducing staff workload.

Simplify Patient Communication with AI-Assisted Chat Features

See How AI-Assisted Chat Can Help You Improve Patient Access and Communication

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Dash Schedule Patient scheduling software logo
Intelligent Scheduling
Boost scheduling accuracy by matching patients with the right providers through a rules-based, guided experience.
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Seamless Messaging
Deliver better access and support with real-time chat, allowing patients to get answers and assistance quickly.
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Dash Engage Patient engagement software logo
Targeted Engagement
Personalize messaging, expedite reminders, communicate efficiently across multiple channels for a better patient experience.
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Dash Intake - Patient Intake Software
Simplified Intake
Eliminate paperwork and streamline the check-in process, reducing headaches for both patients and staff.
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