As a valued member of the ModMed synapSYS community, Dash® by Relatient’s platform integrates seamlessly with ModMed to streamline patient access workflows. Dash offers intelligent patient scheduling and engagement solutions for both call center staff and online self-service, making appointment management easier.
By leveraging ModMed’s FHIR APIs, our platform reduces no-shows, increases appointment volume, and optimizes provider utilization, enhancing the patient experience.
Patient appointment scheduling and patient engagement are challenging for specialty groups and practices due to scheduling complexities, provider and patient preferences, and staff efficiency demands. Dash by Relatient delivers intelligent patient scheduling, engagement, and payment solutions, ensuring that patients, providers, and administrators have a seamless access experience.
24/7 online self-scheduling, automatically integrated with ModMed
Personalized omni-channel appointment reminders and patient communications
Automated provider preference management, reducing call center workload
Boost appointment volume with automated waitlist management and smart scheduling
Organizations leveraging Dash for patient scheduling maximize their providers’ time and resources. By automating provider rules and preferences, Dash ensures patients are matched with the right physicians and open appointment slots are efficiently utilized. This reduces administrative burdens, ensures timely care, and increases physician utilization to an average of 79%.
Dash’s intelligent patient scheduling goes beyond basic automation. It considers appointment type, patient complexity, and location preferences, ensuring that patients are matched with the right doctor and the scheduling process is optimized for patient satisfaction and provider productivity.
By streamlining scheduling and providing workload analytics to ensure balanced physician utilization, Dash helps providers focus on delivering exceptional patient care.
Patient satisfaction is crucial in healthcare, significantly influenced by personalized and timely communication. For healthcare organizations using ModMed, effective patient communication improves healthcare outcomes, optimizes appointment volume, and keeps patients engaged throughout their care journey.
Dash offers omni-channel communications that leverage integrated data mapping with your ModMed system ensuring timely delivery of messages to both patients and providers in their preferred communication methods.
Yes, Dash integrates with ModMed using HL7 FHIT APIs, ensuring seamless and regular data synchronization between the EHR system and Dash patient engagement software program.
ModMed’s dedicated support team can address your technical needs efficiently. You can reach them directly at 561-880-2998, Option 2, then 1. Alternatively, you can email them at Support@ModMed.com.
Being listed on the ModMed synapSYS community means that Relatient’s patient scheduling solution has been vetted and approved for integration with the ModMed system and is featured as an app within the ModMed ecosystem.
Yes, Relatient works with multiple specialty organizations of all sizes to tailor the implementation of Dash. We customize the approach to ensure your specific workflows, rules, and provider preferences are seamlessly integrated.
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