Automate Patient Scheduling in ModMed with Dash®
As a valued member of the ModMed synapSYS community, Dash® by Relatient’s platform integrates seamlessly with ModMed to streamline patient access workflows. Dash® offers intelligent patient scheduling and engagement solutions for both call center staff and online self-service, making appointment management easier.
By leveraging ModMed’s FHIR APIs, our platform reduces no-shows, increases appointment volume, and optimizes provider utilization, enhancing the patient experience.
Proven Integration Experience
Patient appointment scheduling and patient engagement are challenging for specialty groups and practices due to scheduling complexities, provider and patient preferences, and staff efficiency demands. Dash® by Relatient delivers intelligent patient scheduling, engagement, and payment solutions, ensuring that patients, providers, and administrators have a seamless access experience.
What Sets Dash® Apart
Trusted by Leading Provider Organizations
Boost Provider Utilization and Accelerate Patient Access
Organizations leveraging Dash® for patient scheduling maximize their providers’ time and resources. By automating provider rules and preferences, Dash® ensures patients are matched with the right physicians and open appointment slots are efficiently utilized. This reduces administrative burdens, ensures timely care, and increases physician utilization to an average of 79%.
Dash’s intelligent patient scheduling goes beyond basic automation. It considers appointment type, patient complexity, and location preferences, ensuring that patients are matched with the right doctor and the scheduling process is optimized for patient satisfaction and provider productivity.
By streamlining scheduling and providing workload analytics to ensure balanced physician utilization, Dash® helps providers focus on delivering exceptional patient care.
Enhance Communication to Improve Patient Acquisition and Retention
Patient satisfaction is crucial in healthcare, significantly influenced by personalized and timely communication. For healthcare organizations using ModMed, effective patient communication improves healthcare outcomes, optimizes appointment volume, and keeps patients engaged throughout their care journey.
Dash® offers omni-channel communications that leverage integrated data mapping with your ModMed system ensuring timely delivery of messages to both patients and providers in their preferred communication methods.
Bi-Directional API
ModMed and Relatient leverage FHIR APIs to enable seamless, instant bi-directional data exchange between both systems.
Discover How ModMed Customers Use Dash®
Anne Arundel Dermatology Enhances Patient Experience with Intelligent Scheduling
Get a demo of Relatient’s patient-centered engagement software.
See why 47,000+ physicians trust us with their patients and businesses, and learn how we can help you:
- Reduce no-shows
- Manage multiple locations
- Increase patient balance collection
- Improve patient satisfaction & retention
- Transition to value-based care
- Optimize your office operations
- Automate patient outreach
- Increase compliance
Frequently Asked Questions
Does Dash® integrate with ModMed?
Yes, Dash® integrates with ModMed using HL7 FHIT APIs, ensuring seamless and regular data synchronization between the EHR system and Dash® patient engagement software program.
What Relatient products can I use with ModMed?
- Contact Center Scheduling
- Patient Self-Scheduling
- Personalized Communications
- Digital Registration– coming soon
- Financial Clearance – coming soon
We already use Relatient’s technology – how can we access support?
ModMed’s dedicated support team can address your technical needs efficiently. You can reach them directly at 561-880-2998, Option 2, then 1. Alternatively, you can email them at Support@ModMed.com.
What does it mean for Relatient to be listed on the ModMed synapSYS community?
Being listed on the ModMed synapSYS community means that Relatient’s patient scheduling solution has been vetted and approved for integration with the ModMed system and is featured as an app within the ModMed ecosystem.
I’m part of a specialty organization utilizing ModMed. Is Dash able to be configured to reflect specific patient scheduling workflows?
Yes, Relatient works with multiple specialty organizations of all sizes to tailor the implementation of Dash®. We customize the approach to ensure your specific workflows, rules, and provider preferences are seamlessly integrated.
Does Dash perform insurance eligibility checks?
Yes, Dash® uses a 3rd party to perform eligibility checks for the patient’s plan. This eligibility check occurs during the insurance collection process and allows schedulers to take appropriate actions when needed.
Related Resources
Winning the Patient Access Game: 7 Ways Provider Groups Can Deliver More for Less with Centralized Scheduling
Identify ways to optimize care access that support meaningful results without overly standardizing provider utilization.
