eClinicalWorks and Dash® by Relatient integrate seamlessly to provide healthcare organizations an efficient and flexible way to schedule, engage, and deliver enhanced patient access at scale. By leveraging HL7 and APIs, appointments can be seamlessly scheduled and managed in Dash with intelligent automation, while delivering bidirectional data to the eCW EHR system.
In addition to scheduling, appointment reminders, surveys, payments, and more can all be leveraged to support the patient journey.
The patient experience begins with the need to find and schedule care. By connecting patients to the right provider, at the right location and time, Dash by Relatient empowers eClinicalWorks workflows to provide a convenient scheduling experience for both your patients and scheduling staff. Dash provides scalable access solutions to support organizational growth and operational efficiency.
Easily Manage Provider Rules & Triage
Empower Patients with
Self-Scheduling
Reduce Call Volume with
Patient Texting
Collect Outstanding Balances
Through Messages
By leveraging Dash for contact center or patient-self scheduling, your administrative staff takes the scheduling burden off. By automatically ensuring patients are scheduled at the right time, location, and with the correct provider, Dash eliminates the need for cumbersome spreadsheets and binders to manage provide rules and preferences. This results in more accurate schedules and greater efficiency, leading to increased satisfaction for both patients and staff.
Dash enhances flexibility by enabling patients to self-schedule or reduces call times for the contact center all while ensuring appointments adhere to provider guidelines. With seamless EHR integration, schedule accuracy is improved through automatic syncing of patient data, minimizing manual entry, and allowing staff to concentrate on more critical tasks.
eClinicalWorks and Relatient leverage HL7 and APIs to securely exchange patient demographics, appointments and insurance information between the two systems.
Engaging patients throughout their care journey with personalized, omni-channel communications is just as important as the care they receive. A seamless integration with your eClinicalWorks system with a robust communication strategy ensures that patients stay connected with your organization, leading to increased retention.
Organizations using eClinicalWorks and Dash together realized a boost in patient satisfaction and reduction in patient no-shows, improving the overall patient and provider experience.
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