Dash® by Relatient
Discover intelligent patient scheduling and communications to connect every step of the patient care journey.
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Individual Experiences, Seamlessly Connected.
Dash by Relatient® leverages software integrations with leading electronic health record (EHR) and practice management (PM) systems to deliver an intelligent patient scheduling, communication, and payment experience that simplifies the complexity of scheduling operations to create a consistent access experience for patients, providers, health systems, and administrators.
Rules-based patient scheduling
Improve provider utilization and increase appointment volume by bringing together scheduling data and preferences across the healthcare system in a centralized, intelligent solution.
Dash® enables leading healthcare organizations to:
- Align physician schedule capacity with patient demand.
- Enable both staff and patients to schedule the right care option, at the right time, in the right place.
- Leverage real-time data to analyze utilization, appointment volume, cancellations, and more.
Personalized patient engagement at scale
Create HIPAA compliant patient engagement journeys utilizing modern communication channels that can be tailored to your patients’ needs, preferences, and more. With Dash®, leading healthcare organizations can:
- Deliver timely messages to patients via multiple modalities aligned with their preferences.
- Target and activate specific populations with messages that drive appointments.
- Connect with patients before, during, and after their care episode to maintain a personalized experience.
Inbound communication and navigation
Increase patient acquisition and retention while reducing the administrative burden on staff with a secure, intuitive online chat solution. Dash® delivers the tools you need to:
- Resolve patient inquiries faster with departmental routing.
- Monitor real-time patient conversations and conversational history with audit trails.
- Deliver seamless interactions with your consumer, regardless of how they reach you.
Simplified registration and check-in
Accelerate care delivery and save staff time by offering patients a mobile-friendly registration and check-in experience to complete anytime, anywhere. Dash® helps your intake staff:
- Gather patient information securely prior to each appointment with configurable digital registration forms.
- Enable patients to easily pay without a username and password.
- Easily monitor patient check-in activity, registration status, and enable pro-active outreach reminders.
Seamless mobile payments and balance notifications
Accelerate patient collections while reducing A/R days by implementing a digital first approach to payments. With Dash®, organizations can improve revenue by:
- Allowing patients the flexibility to pay balances at their convenience and through payment plans, without log in requirements.
- Monitoring payments in real time with bi-directional dashboards.
- Reducing printed statement costs by utilizing digital automated alerts.
See How Dash® Can Help You Improve Patient Scheduling and Communication
Request a DemoRelated Resources
Winning the Patient Access Game: 7 Ways Provider Groups Can Deliver More for Less with Centralized Scheduling
Identify ways to optimize care access that support meaningful results without overly standardizing provider utilization.
Intelligent Scheduling
Boost scheduling accuracy by matching patients with the right providers through a rules-based, guided experience.
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Seamless Messaging
Deliver better access and support with real-time chat, allowing patients to get answers and assistance quickly.
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Targeted Engagement
Personalize messaging, expedite reminders, communicate efficiently across multiple channels for a better patient experience.
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Simplified Intake
Eliminate paperwork and streamline the check-in process, reducing headaches for both patients and staff.
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