Intelligent Patient Scheduling and Engagement for athenahealth
As a trusted athenahealth Accelerate Partner, Relatient’s Dash® EHR integration platform delivers intelligent patient scheduling workflows, bi-directionally, to simplify complexity across locations, provider preferences, appointment types, and more.
Dash® uses data-driven algorithms, automates administrative tasks, and improves patient interactions in ways that traditional appointment booking tools do not.
Proven Integration Experience
Patient appointment scheduling can be one of the biggest pain points for both patients and providers throughout the care journey. By combining a rules-based engine built with automated intelligence to manage complex provider preferences, with consumer-friendly, online scheduling access, providers can see dramatic improvements to scheduling accuracy, staff training time, patient satisfaction, and appointment volume.
What Sets Dash® Apart
Trusted by Leading Provider Organizations
What Our Clients Have to Say
See Dash® in Action
“
Real-time integration and modification allow us to get appointments scheduled in Dash® and have them almost immediately appear in athena; and any changes we make to our scheduling rules happen in real-time and flow in a bi-directional way.
– Grace Riepe, VP of Business Operations
Streamline Patient Appointment Scheduling for a High-Quality Experience
Organizations who leverage both athenahealth and Dash® by Relatient for their appointment scheduling see dramatic improvements to scheduling accuracy, staff training time, patient satisfaction, and provider utilization. Intelligent scheduling, whether centralized through the contact center or through patient self-scheduling capabilities, improves appointment scheduling and reduces manual workflows by adhering to a provider rules and preferences.
Improve Patient Engagement by Providing a Consistent Access Experience
athenahealth and Dash® work together to improve the patient experience by connecting each step of the patient care journey. By leveraging online chat, personalized messaging and communications, registration and digital payments, organizations can enhance patient engagement and reduce burden on staff.
Fully Integrated API
Relatient and athenahealth have a fully integrated API, meaning data is exchanged instantaneously. No more having to waste time switching between systems.
Get a demo of Relatient’s patient-centered engagement software.
See why 47,000+ physicians trust us with their patients and businesses, and learn how we can help you:
- Reduce no-shows
- Manage multiple locations
- Increase patient balance collection
- Improve patient satisfaction & retention
- Transition to value-based care
- Optimize your office operations
- Automate patient outreach
- Increase compliance
Frequently Asked Questions
Does Dash® integrate with athenahealth?
Integration between Dash® applications and athenahealth is facilitated by athenahealth APIs, and it includes multiple data domains
What Relatient products can I use with athenahealth?
What does it mean to be an athena accelerate partner?
athenahealth Accelerate Partners are a group of select Partners, across a wide range of digital health categories, that have distinguished themselves in their experience serving athenahealth customers ranging from diverse specialties and practice sizes.
How does messaging and text work through Relatient and athenahealth?
Since the data between Dash® applications and athenahealth is exchanged in real time, messages (voice, text, email) are sent to the patient (found in athenahealth) and sent at the appropriate time through the Relatient messaging platform. Patient response data is then sent back to athenahealth.
How does case handling work between Dash® and athenahealth?
For Dash Central, we have the capability to post non-appointment patient cases in athenaOne. Patient cases may contain information that is not appointment-specific but may affect a patient’s visit satisfaction. This streamlines workflows for schedulers eliminating the need to use the athenaOne platform to add cases to a patient’s chart.
See How Dash® Can Help You Improve Patient Scheduling and Communication
Request a DemoRelated Resources
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